Dynamic customer churn prediction strategy for business intelligence using text analytics with evolutionary optimization algorithms
| Autor: | Pustokhina, Irina V., Pustokhin, Denis A., RH, Aswathy, Jayasankar, T., Jeyalakshmi, C., Díaz, Vicente García, Shankar, K. |
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| Zdroj: | In Information Processing and Management November 2021 58(6) |
| Databáze: | ScienceDirect |
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