Staffing and scheduling flexible call centers by two-stage robust optimization
Autor: | Mattia, Sara, Rossi, Fabrizio, Servilio, Mara, Smriglio, Stefano |
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Zdroj: | In Omega October 2017 72:25-37 |
Databáze: | ScienceDirect |
Externí odkaz: |
Autor: | Mattia, Sara, Rossi, Fabrizio, Servilio, Mara, Smriglio, Stefano |
---|---|
Zdroj: | In Omega October 2017 72:25-37 |
Databáze: | ScienceDirect |
Externí odkaz: |