The Patient Feedback Response Framework – Understanding why UK hospital staff find it difficult to make improvements based on patient feedback: A qualitative study
| Autor: | Sheard, Laura, Marsh, Claire, O'Hara, Jane, Armitage, Gerry, Wright, John, Lawton, Rebecca |
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| Zdroj: | In Social Science & Medicine April 2017 178:19-27 |
| Databáze: | ScienceDirect |
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Full Text from ScienceDirect