An explorative study of shopper-based salient e-servicescape attributes: A Means-End Chain approach

Autor: Lai, Kim Piew, Chong, Siong Choy, Ismail, Hishamuddin Bin, Tong, David Yoon Kin
Zdroj: In International Journal of Information Management August 2014 34(4):517-532
Databáze: ScienceDirect