The effects of relationship quality and switching barriers on customer loyalty
| Autor: | Liu, Chung-Tzer, Guo, Yi Maggie, Lee, Chia-Hui |
|---|---|
| Zdroj: | In International Journal of Information Management 2011 31(1):71-79 |
| Databáze: | ScienceDirect |
| Externí odkaz: |
|
| Autor: | Liu, Chung-Tzer, Guo, Yi Maggie, Lee, Chia-Hui |
|---|---|
| Zdroj: | In International Journal of Information Management 2011 31(1):71-79 |
| Databáze: | ScienceDirect |
| Externí odkaz: |
|
Full Text from ScienceDirect