Turning change resistance into readiness: How change agents’ communication shapes recipient reactions
Autor: | Endrejat, Paul C., Klonek, Florian E., Müller-Frommeyer, Lena C., Kauffeld, Simone |
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Zdroj: | In European Management Journal October 2021 39(5):595-604 |
Databáze: | ScienceDirect |
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