Enhancing communication with distressed patients, families and colleagues: The value of the Simple Skills Secrets model of communication for the nursing and healthcare workforce

Autor: Jack, Barbara A., O'Brien, Mary R., Kirton, Jennifer A., Marley, Kate, Whelan, Alison, Baldry, Catherine R., Groves, Karen E.
Zdroj: In Nurse Education Today December 2013 33(12):1550-1556
Databáze: ScienceDirect