Robot apology as a post-accident trust-recovery control strategy in industrial human-robot interaction
Autor: | Fratczak, Piotr, Goh, Yee Mey, Kinnell, Peter, Justham, Laura, Soltoggio, Andrea |
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Zdroj: | In International Journal of Industrial Ergonomics March 2021 82 |
Databáze: | ScienceDirect |
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