Measuring service quality based on customer emotion: An explainable AI approach
| Autor: | Guo, Yiting, Li, Yilin, Liu, De, Xu, Sean Xin |
|---|---|
| Zdroj: | In Decision Support Systems January 2024 176 |
| Databáze: | ScienceDirect |
| Externí odkaz: |
|
| Autor: | Guo, Yiting, Li, Yilin, Liu, De, Xu, Sean Xin |
|---|---|
| Zdroj: | In Decision Support Systems January 2024 176 |
| Databáze: | ScienceDirect |
| Externí odkaz: |
|
Full Text from ScienceDirect