All that glitters is not gold: An investigation into the undesired effects of gamification and how to mitigate them through gamification design

Autor: Bekk, Magdalena, Eppmann, René, Klein, Kristina, Völckner, Franziska
Zdroj: In International Journal of Research in Marketing December 2022 39(4):1059-1081
Databáze: ScienceDirect