Online product returns: The role of perceived environmental efficacy and post-purchase entrepreneurial cognitive dissonance

Autor: Fernandez-Lores, S. a, 1, Crespo-Tejero, N. b, 2, Fernández-Hernández, R. c, 3, ⁎, García-Muiña, F.E. d, 4
Zdroj: In Journal of Business Research March 2024 174
Databáze: ScienceDirect