Interacting with Chatbots: Message type and consumers' control
Autor: | Whang, Jeong-Bin a, Song, Ji Hee b, ⁎, Lee, Jong-Ho c, Choi, Boreum d |
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Zdroj: | In Journal of Business Research December 2022 153:309-318 |
Databáze: | ScienceDirect |
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