Organizational citizenship behaviors and service quality as external effectiveness of contact employees
| Autor: | Yoon, Mahn Hee, Suh, Jaebeom * |
|---|---|
| Zdroj: | In Journal of Business Research 2003 56(8):597-611 |
| Databáze: | ScienceDirect |
| Externí odkaz: |
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| Autor: | Yoon, Mahn Hee, Suh, Jaebeom * |
|---|---|
| Zdroj: | In Journal of Business Research 2003 56(8):597-611 |
| Databáze: | ScienceDirect |
| Externí odkaz: |
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Full Text from ScienceDirect