Service quality: gaps in the Malaysian telemarketing industry
| Autor: | Kassim, Norizan Mohd *, Bojei, Jamil |
|---|---|
| Zdroj: | In Journal of Business Research 2002 55(10):845-852 |
| Databáze: | ScienceDirect |
| Externí odkaz: |
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| Autor: | Kassim, Norizan Mohd *, Bojei, Jamil |
|---|---|
| Zdroj: | In Journal of Business Research 2002 55(10):845-852 |
| Databáze: | ScienceDirect |
| Externí odkaz: |
|
Full Text from ScienceDirect