An Investigation of Consumer Subjective Knowledge in Frontline Interactions
| Autor: | Hochstein, Bryan, Bolander, Willy, Christenson, Brett, Pratt, Alexander B., Reynolds, Kristy |
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| Zdroj: | In Journal of Retailing September 2021 97(3):336-346 |
| Databáze: | ScienceDirect |
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Full Text from ScienceDirect