Customers’ Willingness to Disclose Personal Information throughout the Customer Purchase Journey in Retailing: The Role of Perceived Warmth

Autor: Aiello, Gaetano, Donvito, Raffaele, Acuti, Diletta, Grazzini, Laura, Mazzoli, Valentina, Vannucci, Virginia, Viglia, Giampaolo
Zdroj: In Journal of Retailing December 2020 96(4):490-506
Databáze: ScienceDirect