When Ethical Transgressions of Customers Have Beneficial Long-Term Effects in Retailing: An Empirical Investigation
| Autor: | Yang, Zhao, Algesheimer, René, Dholakia, Utpal |
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| Zdroj: | In Journal of Retailing December 2017 93(4):420-439 |
| Databáze: | ScienceDirect |
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Full Text from ScienceDirect