Net Promoter Score (NPS) as a tool to assess parental satisfaction in pediatric intensive care units
Autor: | Bitencourt, Victoria Noremberg, Crestani, Francielly, Peuckert, Marina Zanette, Andrades, Gabriela Rupp Hanzen, Krauzer, João Ronaldo Mafalda, Cintra, Cíntia de Cassia, Cunha, Mariana Lucas da Rocha, Eckert, Guilherme Unchalo, Girardi, Leandra, Santos, Iná S., Garcia, Pedro Celiny Ramos |
---|---|
Zdroj: | In Jornal de Pediatria May-June 2023 99(3):296-301 |
Databáze: | ScienceDirect |
Externí odkaz: |