Heterogeneity in the quality–satisfaction–loyalty framework
| Autor: | Human, Gert, Naudé, Peter |
|---|---|
| Zdroj: | In Industrial Marketing Management September 2014 43(6):920-928 |
| Databáze: | ScienceDirect |
| Externí odkaz: |
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| Autor: | Human, Gert, Naudé, Peter |
|---|---|
| Zdroj: | In Industrial Marketing Management September 2014 43(6):920-928 |
| Databáze: | ScienceDirect |
| Externí odkaz: |
|
Full Text from ScienceDirect