M224 SERVPERF model for measuring laboratory service quality through patient satisfaction

Autor: Celap, I., Marijancevic, D., Vukasovic, I., Skare, V., Komarac, T., Cerfalvi, V., Ozretic Dosen, D.
Zdroj: In Clinica Chimica Acta 1 May 2022 530 Supplement 1:S397-S398
Databáze: ScienceDirect