La información y el conocimiento y su relación con la calidad de los servicios bibliotecarios: Un estudio de caso
| Autor: | Vásquez Rizo, Fredy Eduardo, Gabalán Coello, Jesús |
|---|---|
| Jazyk: | Spanish; Castilian |
| Rok vydání: | 2019 |
| Předmět: | |
| Zdroj: | Vásquez Rizo, Fredy Eduardo and Gabalán Coello, Jesús La información y el conocimiento y su relación con la calidad de los servicios bibliotecarios: Un estudio de caso. Información, cultura y sociedad, 2019, n. 41, pp. 169-180. [Journal article (Paginated)] doi:10.34096/ics.i41.6495 |
| Druh dokumentu: | Journal article (Paginated) |
| Popis: | This article presents an analysis carried out in the library of Universidad Autónoma de Occidente, located in Santiago de Cali, Colombia, about the quality of the services provided and their relation with the current information in the bibliographic collection and its possibility of generating knowledge in the users. For this, a quantitative study was carried out, which allowed to review, based on some closed questions, the behavior of some variables associated with these services based on the expectations of the users, pointing out for the library some aspects of improvement, recognizing its importance as a crucial place for the development of the institution and for answering the requirements and information needs within the framework of the information and knowledge society. |
| Databáze: | E-LIS (Eprints in Library & Information Science) |
| Externí odkaz: |
|