Considerações sobre aplicações de marketing em gestão de unidades de informação: o foco nos usuários

Autor: Zafalon, Zaira-Regina, Marcelo, Júlia-Fernandes, Spanó, Larissa-Menezes, Da Silva, Marco Donizete Paulino, Lozano, Marisa-Cubas, Coelho, Nivaldo-Aparecido, De Sousa, Raquel Juliana Prado Leite, Lança, Tamie-Aline
Jazyk: angličtina
Rok vydání: 2009
Předmět:
Zdroj: Zafalon, Zaira-Regina and Marcelo, Júlia-Fernandes and Spanó, Larissa-Menezes and Da Silva, Marco Donizete Paulino and Lozano, Marisa-Cubas and Coelho, Nivaldo-Aparecido and De Sousa, Raquel Juliana Prado Leite and Lança, Tamie-Aline Considerações sobre aplicações de marketing em gestão de unidades de informação: o foco nos usuários., 2009 . In XXIII Congresso Brasileiro de Biblioteconomia, Documentação e Ciência da Informação, Bonito - MS - Brasil, agosto de 2009. [Conference paper]
Druh dokumentu: Conference paper
Popis: They get up some issues about the adoption of marketing strategies as a management model in information units. These strategies are directed to the users and results. It addresses concepts of information, intelligence units, products and services in information units, such as marketing management process and the role of the librarian with a focus on users. Shows the relationship between these concepts in order to give an overview of the management model focused on users. Finally, we present discussions on the need to also adopt marketing strategies that are aimed at the professional management of the profile of the librarian.
Databáze: E-LIS (Eprints in Library & Information Science)