Popis: |
Grote's Discipline Without Punishment system is a proven management technique for handling the everyday problems of absenteeism, bad attitudes, and poor performance. Used successfully at such companies as Frito-Lay, Southwestern Bell, United Airlines, Exxon, and GE, this innovative approach replaces existing punitive disciplinary policies with an affirmative program that makes problem employees take personal responsibility for their actions; avoids confrontational, anger-provoking situations that can damage relationships and sometimes even lead to violence and salvages potentially good employees who have gotten off the track. |