Sentiment Analysis of Customer Feedback in Online Food Ordering Services

Autor: Nguyen Bang, Nguyen Van-Ho, Ho Thanh
Jazyk: angličtina
Rok vydání: 2021
Předmět:
Zdroj: Business Systems Research, Vol 12, Iss 2, Pp 46-59 (2021)
Druh dokumentu: article
ISSN: 1847-9375
DOI: 10.2478/bsrj-2021-0018
Popis: Background: E-commerce websites have been established expressly as useful online communication platforms, which is rather significant. Through them, users can easily perform online transactions such as shopping or ordering food and sharing their experiences or feedback.
Databáze: Directory of Open Access Journals