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The brake friction material sector is impacted by severe competitiveness, continuously changing client needs, and very precise customer specifications. As a result, precise design and quick development are techniques to increase competitiveness. Cross-functional work approaches are complex and generate product development delays. In addition, resource management in cross-functional work, such as handling huge amounts of information and various participants, is critical for a corporation. This study aimed to enhance resource management performance by separating activity into two segments. First, the project management efficiency in a new model development process was improved by deploying a program for displaying work status, which was a project management program. Second, by establishing the product development program on a web application platform utilizing MySQL, the data collection procedure is being improved. Following execution, a project management program can improve team project management efficiency. It satisfied managers at a very satisfactory level with a mean of 4.33 out of 5 and staff at a good level with a standard of 4.09 out of 5. Moreover, the product development program can improve the data collection process by 5.72% reducing the working time of the disc brake pad product development process, 24.53% reducing the time required to input the sample test data, and 60% reducing the time required to search for the sample test data. Managers and employees were both extremely satisfied, scoring 4.25 and 4.24 out of 5 points, respectively. |
