From social marketing and service-dominant logic to engagement in mindfulness practice: a field experiment

Autor: Carolina Pantuza Vilar dos Santos, Evandro Luiz Lopes, Julia Costa Dias, André Gustavo Pereira de Andrade, Celso Augusto Matos, Ricardo Teixeira Veiga
Jazyk: angličtina
Rok vydání: 2021
Předmět:
Zdroj: RAUSP Management Journal, Vol 56, Iss 3, Pp 348-366 (2021)
Druh dokumentu: article
ISSN: 2531-0488
DOI: 10.1108/RAUSP-10-2020-0247/full/pdf?title=from-social-marketing-and-service-dominant-logic-to-engagement-in-mindfulness-practice-a-field-experiment
Popis: Purpose – Based on the assumption of the service-dominant logic (S-D logic) that every exchange is service-for-service and on the relevance of the beneficiary’s role in the co-creation of value, this paper aims to investigate the effects of engagement in the context of social marketing, where the value proposition is an invitation to practice mindfulness. Design/methodology/approach – A field experiment was carried out with 72 volunteers, using a pre-test/post-test control group design. The treatment applied was a set of strategies to increase the engagement of the participants to attain a better result in five dependent variables associated mainly with the benefits of mindfulness practice. Measurements were made from a profile analysis, and submitted to Mann-Whitney and t-tests. Findings – A large effect of group and time factors were observed in the multivariate test, as well as differences in the co-creation of value between groups. Originality/value – This study can contribute to stimulate experimental transdisciplinary research in humans, using concepts from S-D logic and social marketing to promote positive behavioral change. This approach is probably more efficient at explaining and improving human behavior, given its complex nature.
Databáze: Directory of Open Access Journals