| Popis: |
The elementary components of the global business environment and market are small and medium-sized enterprises (SMEs), which play an important role in the economy through the implementation of their business activities. Naturally, they are threatened by the effects of global crises, which appeared to a considerable extent during the COVID-19 pandemic, with ongoing effects on the business sector until the present. This article aims to verify the effectiveness of systems of crisis management, risk management, and business continuity management (CM, RM, and BCM) in increasing the resilience and sustainability of SMEs during a specific global crisis. The authors provide statistical verification of hypotheses using data from the results of a nationwide questionnaire conducted on small and medium-sized enterprises. Based on the results, the effectiveness and positive effect of the CM, RM, and BCM systems in reducing the effects of specific crises on small and medium-sized enterprises have been demonstrated. Companies with a higher level of implementation of the systems generally showed a better handling of the crisis period, while the negative effects of the crisis on their business activities were significantly reduced. These conclusions bring knowledge that complements and supports the previous claims of other authors in the field of crisis management. Due to the lack of empirical research in this area, the results offer an important basis for further investigation of the effective use of CM, RM, and BCM in the context of economic security. Regarding the increasing level of globalization, it can be assumed that similar crises affecting supply chains and the world economy can be expected in the future. Considering the high variability and associated instability of the global business environment, the authors suggest focusing future research on new types of risks and threats primarily associated with technological progress and the shaping of the future character of society. |
