Patients’ perceptions of caring behaviors at referral hospitals in Ethiopia: A cross-sectional survey

Autor: Abebaw Jember Ferede, Lena Wettergren, Kerstin Erlandsson, Lemma Derseh Gezie, Helena Lindgren, Biftu Geda
Jazyk: angličtina
Rok vydání: 2023
Předmět:
Zdroj: International Journal of Nursing Sciences, Vol 10, Iss 3, Pp 391-397 (2023)
Druh dokumentu: article
ISSN: 2352-0132
DOI: 10.1016/j.ijnss.2023.06.015
Popis: Objective: The purpose of this study was to determine patients’ perceptions of nurse caring behaviors and to identify factors associated with these perceptions. Methods: A cross-sectional study was conducted at three referral hospitals in Ethiopia. A consecutive sample of male and female patients (n = 652, response rate 98.8%) was interviewed using the Amharic version of the Caring Behaviors Inventory-16 (CBI-16, including four subscales: Assurance, Knowledge and skill, Respectful, and Connectedness) and the Patient Satisfaction Instrument (PSI). Socio-demographic and clinical factors associated with perceptions of caring behaviors were identified using multiple linear regression analysis. Results: Patients’ perceptions of nurse caring behaviors were high (total Mean = 4.86, SD = 0.72). Behaviors related to the Assurance subscale were rated the highest. The multiple linear regression analysis result showed several socio-demographic and clinical factors statistically significantly associated with patients’ perceptions of caring behaviors (total mean scores). Patients who were 40–49 years (B = −0.19, P = 0.012) and single (B = −0.13, P = 0.03) scored lower on total CBI-16 scores. Whereas, patients who had a higher educational level (B = 0.35, P = 0.001), cared for at surgery units (B = 0.11, P = 0.027), and reported having spent more time with a nurse in the past 8-h shift (B = 0.16, P
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