Factors related to missing and rescheduling pharmaceutical care appointments by aged outpatients in a Brazilian public health setting

Autor: Thiago Vinícius Nadaleto Didone, Maristela Ferreira Catão Carvalho, Graziela Luppi, Daniela Oliveira de Melo, Eliane Ribeiro
Jazyk: English<br />Spanish; Castilian
Rok vydání: 2015
Předmět:
Zdroj: Ars Pharmaceutica, Vol 56, Iss 4, Pp 209-216 (2015)
Druh dokumentu: article
ISSN: 2340-9894
Popis: Objectives: To uncover reasons why patients missed pharmaceutical care (PC) appointments, identify predictive factors to miss at least one appointment and to reschedule after a miss, and compare the rescheduling behavior of patients receiving different types of PC. Methods: All elderly patients who had at least one scheduled appointment in the PC service of a health setting of São Paulo city, Brazil, from January to December/2011 were included. Chi-square analysis compared categorical data between groups; multivariate logistic regression models predicted attendance and rescheduling behavior. Results: We identified 421 patients, being 221 (52.5%) non-attenders. Forgetting the appointment was the most common patient-related reason (56.3%). Illiteracy was a risk factor to be a non-attender [OR(95%CI)=2.27(1.17:4.40), p=0.015]. Patients having previous knowledge of the pharmacist presented more chance to rescheduled an appointment after the first miss compared to those who had not [OR(95%CI)=3.57(1.90:6.71), p
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