Determinants of impulse buying behavior: The mediating role of positive emotions of minimarket retail consumers in Indonesia

Autor: Nel Arianty, Dedek Kurniawan Gultom, Willy Yusnandar, Muhammad Arif
Jazyk: angličtina
Rok vydání: 2024
Předmět:
Zdroj: Innovative Marketing, Vol 20, Iss 1, Pp 277-287 (2024)
Druh dokumentu: article
ISSN: 1814-2427
1816-6326
DOI: 10.21511/im.20(1).2024.23
Popis: Impulse buying is characterized by quick and unplanned purchasing decisions often triggered by perceived necessity or attractive offers. Minimarkets operate on a smaller scale than hypermarkets and supermarkets but significantly influence consumer behavior, mainly because they use various promotional strategies. This study aims to determine the effect of price discounts and store atmosphere on impulse buying behavior through positive emotions. This study was conducted in Medan, North Sumatra, Indonesia, using a non-probability sampling approach; an online questionnaire was used to collect data from 180 participants through Google Forms. The data were analyzed using structural equation modeling (SEM) and partial least square (PLS) estimation methods. The results showed that price discounts and store atmosphere significantly affect positive emotions and impulse buying (p < 0.05). Positive emotions significantly affect impulse buying (p < 0.05). In addition, price discounts and store atmosphere affect impulse buying through positive emotions (p < 0.05). This study uncovers the complex mechanisms underlying consumer responses in the convenience store landscape, providing important insights for retailers and marketers in navigating the evolving retail terrain. AcknowledgmentThis research was funded by the Revenue and Expenditure Budget of the Universitas Muhammadiyah Sumatera Utara following the assignment agreement letter in the context of implementing the Basic Research Program of the Revenue and Expenditure Budget of the Muhammadiyah University of North Sumatra for the 2023 Fiscal Year, Number: 94/II.3- AU /UMSU-LP2M/C/2023.
Databáze: Directory of Open Access Journals
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