A TOPSIS method based on intuitionistic fuzzy values: a case study of North African airports

Autor:	Houssine Tlig, Abdelwaheb Rebai
Jazyk:	angličtina
Rok vydání:	2017
Předmět:	TOPSIS Multi criteria decision making Intuitionistic fuzzy value Airports Business records management HF5735-5746
Zdroj:	Management Science Letters, Vol 7, Iss 7, Pp 351-358 (2017)
Druh dokumentu:	article
ISSN:	1923-9335 1923-9343
DOI:	10.5267/j.msl.2017.4.002
Popis:	In this paper we develop a fuzzy TOPSIS method based on intuitionistic fuzzy values to solve multiple criteria decision making problems in which the performance rating of alternatives values and the weights of criteria are given by linguistic terms. Arithmetic operations between intuition-istic fuzzy values are used for normalizing imprecise ratings and weights of criteria. In order to demonstrate the effectiveness of the suggested method, we propose a case study aiming to evalu-ate and compare the service quality of five major airports in North Africa. The suggested method helps manager of airports know the needs of passengers and the priority of enhancing service items.
Databáze:	Directory of Open Access Journals
Externí odkaz:	https://doaj.org/article/df37b58f313940688bb63e90a6e02336 Zobrazit plný text záznamu View record in DOAJ