Success measurement of business processes

Autor: Ivica Kaniški, Ivan Vincek
Jazyk: angličtina
Rok vydání: 2018
Předmět:
Zdroj: Tehnički Glasnik, Vol 12, Iss 2, Pp 113-119 (2018)
Druh dokumentu: article
ISSN: 1846-6168
1848-5588
DOI: 10.31803/tg-20170809204554
Popis: A business process is an activity or set of activities that accomplish a specific goal of an organization. In almost every organization there are three important pillars that keep the whole organization together - people, processes and technology. All three are linked and if one of them does not work well, others can easily collapse. Success Measurement is a complex activity that includes at least four disciplines: economics, IT, management and accounting, implying the process of quantifying the effectiveness and effectiveness of an action. Success Measurement is a dynamic system that supports the decision-making process by collecting and analyzing information.
Databáze: Directory of Open Access Journals