User Experience with Security Elements in Internet and Mobile Banking

Autor: Svilar Aleksandra, Zupančič Jože
Jazyk: angličtina
Rok vydání: 2016
Předmět:
Zdroj: Organizacija, Vol 49, Iss 4, Pp 251-260 (2016)
Druh dokumentu: article
ISSN: 1581-1832
DOI: 10.1515/orga-2016-0022
Popis: Background/Purpose: Maintaining a balance between security and a positive user experience in mobile and Internet banking is becoming increasingly difficult for the providers of banking services. The goal of our research is to analyse user opinions about the current situation: how users perceive security and how the authentication methods they are using affect user experience.
Databáze: Directory of Open Access Journals