Helping the Ineloquent Farmers: Finding Experts for Questions With Limited Text in Agricultural Q&A Communities

Autor: Xiaoxue Shen, Adele Lu Jia, Siqi Shen, Yong Dou
Jazyk: angličtina
Rok vydání: 2020
Předmět:
Zdroj: IEEE Access, Vol 8, Pp 62238-62247 (2020)
Druh dokumentu: article
ISSN: 2169-3536
DOI: 10.1109/ACCESS.2020.2984342
Popis: Nowadays, hundreds of thousands of farmers in China seek online in agricultural Q&A communities, such as Farm-Doctor, for agricultural advice. As in many other Q&A communities, the key design issue is to find experts to provide timely and suitable answers. State-of-the-art approaches often rely on extracting topics from the question texts, however, the major challenge here is that questions in agricultural Q&A communities often contain limited textual information. To solve this problem, in this article, we conduct an extensive measurement on Farm-Doctor, which consists of over 690 thousand questions and over 3 million answers, and we model Farm-Doctor as a heterogeneous information network that incorporates rich side information. We propose a novel approach based on graph neural network to accurately recommend for each question the users that are highly likely to answer it. With an average income of fewer than 6 dollars a day, our method helps these less eloquent farmers with their cultivation and hopefully provides a way to improve their lives.
Databáze: Directory of Open Access Journals