Trust evaluation in virtual software development teams using BERT-based language models

Autor: Sergio Zapata, Facundo Gallardo, Gustavo Sevilla, Estela Torres, Raymundo Forradellas
Jazyk: angličtina
Rok vydání: 2023
Předmět:
Zdroj: Journal of Computer Science and Technology, Vol 23, Iss 1, Pp e04-e04 (2023)
Druh dokumentu: article
ISSN: 1666-6046
1666-6038
16666038
DOI: 10.24215/16666038.23.e04
Popis: Nowadays, people from different geographical areas can be closely related thanks to advances in information and communication technologies. This has a greater impact in software development organizations where their members form virtual work teams. In these new co-located work scenarios, the construction of interpersonal trust is more complex and its impact is very relevant in the performance of software development teams. This paper presents the results of the performance evaluation of four pre-trained language models based on BERT applied to trust analysis tasks. For this work, a small dataset of 1453 comments obtained from software projects stored on Github was created. The evaluated language models achieved moderately good values, in the order of 0.84 for the F1-score metric, which augurs that with further research they could be significantly improved.
Databáze: Directory of Open Access Journals