| Popis: |
ChatGPT is a high-performance large language model that has the potential to significantly improve human-computer interactions. It can provide advice on a range of topics, but it is unclear how good this advice is relative to that provided by competent humans, especially in situations where empathy is required. Here, we report the first investigation of whether ChatGPT’s responses are perceived as better than those of humans in a task where humans were attempting to be empathetic. Fifty social dilemma questions were randomly selected from 10 well-known advice columns. In a pre-registered survey, participants (N = 404) were each shown one question, along with the corresponding response by an advice columnist and by ChatGPT. ChatGPT’s advice was perceived as more balanced, complete, empathetic, helpful, and better than the advice provided by professional advice columnists (all values of p |
