Impacts of patient and family engagement in hospital planning and improvement: qualitative interviews with patient/family advisors and hospital staff

Autor:	Natalie N Anderson, Kelly Dong, G. Ross Baker, Lesley Moody, Kerseri Scane, Robin Urquhart, Walter P Wodchis, Anna R Gagliardi
Jazyk:	angličtina
Rok vydání:	2022
Předmět:	Patient engagement Patient-centred care Hospitals Organizational capacity Hospital planning Hospital improvement Public aspects of medicine RA1-1270
Zdroj:	BMC Health Services Research, Vol 22, Iss 1, Pp 1-13 (2022)
Druh dokumentu:	article
ISSN:	1472-6963
DOI:	10.1186/s12913-022-07747-3
Popis:	Abstract Background Patient engagement (PE) in hospital planning and improvement is widespread, yet we lack evidence of its impact. We aimed to identify benefits and harms that could be used to assess the impact of hospital PE. Methods We interviewed hospital-affiliated persons involved in PE activities using a qualitative descriptive approach and inductive content analysis to derive themes. We interpreted themes by mapping to an existing framework of healthcare performance measures and reported themes with exemplar quotes. Results Participants included 38 patient/family advisors, PE managers and clinicians from 9 hospitals (2
Databáze:	Directory of Open Access Journals
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