The practice of the ergonomist consultant: a reflexive tools-based approach

Autor: Léonard Querelle, Jean-François Thibault
Jazyk: English<br />French
Rok vydání: 2007
Předmět:
Zdroj: Activités, Vol 4, Iss 1 (2007)
Druh dokumentu: article
ISSN: 1765-2723
DOI: 10.4000/activites.1470
Popis: This article proposes to analyze the work of the ergonomist consultant in intervention on the basis of a service relationship model. The authors show that the activity of advising is based entirely on a service provision basis. From this point of view, it proves that the service relationship applied to the ergonomic intervention raises the issue of the objects used in the intervention. However, the theoretical outline of the service relationship must be adapted to study the ergonomic intervention. Thus we start from a reflexive point of view on the intervention to test the heuristic dimension of the model and to raise new issues.
Databáze: Directory of Open Access Journals