| Autor: |
Céline Poret, Viviane Folcher, Florence Motté, Yvon Haradji |
| Jazyk: |
English<br />French |
| Rok vydání: |
2016 |
| Předmět: |
|
| Zdroj: |
Activités, Vol 13, Iss 2 (2016) |
| Druh dokumentu: |
article |
| ISSN: |
1765-2723 |
| DOI: |
10.4000/activites.2917 |
| Popis: |
With regard to transformations of the economic environment and structural changes in companies which now conceptualize their performance on the basis of their cross-functional processes, it is essential to understand the efficiency levers that organisations employ to cope with customer requests. One of these levers is cross-functional cooperation between actors who are members of the same process, based on a new kind of collective activity : cross-functional and transactional collective activity (Motté & Haradji, 2010 ; Poret, 2015). This collective activity involves actors who are members of a same process cooperating by crossing over the organisation’s various boundaries. Taking an understanding of the modes of coordination which form the basis for cooperation between members of the same cross-functional process, this research highlights the existence of instruments (Cooperative Transitional Instruments (Poret, ibid)) that allow these actors to cross the organisation’s typical boundaries in order to cooperate, and proposes a criteria for the IT and organisational system in order to durably anchor cross-functionality and enable the Power to Act Together at the heart of organisations. |
| Databáze: |
Directory of Open Access Journals |
| Externí odkaz: |
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