User Satisfaction and Technology Adoption in Smart Homes: A User Experience Test
| Autor: | Orlov Alexandr K., Saxena Archana, Mittal Aman, Ranjan Rajiv, Singh Bhagat, Yellanki V. Sahithi |
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| Jazyk: | English<br />French |
| Rok vydání: | 2024 |
| Předmět: | |
| Zdroj: | BIO Web of Conferences, Vol 86, p 01087 (2024) |
| Druh dokumentu: | article |
| ISSN: | 2117-4458 20248601 |
| DOI: | 10.1051/bioconf/20248601087 |
| Popis: | Using a mixed-methods approach, we examine the complex link between user happiness and technology adoption in the context of smart homes. Our tests show that user happiness and adoption are highly influenced by the versions of smart home technologies, with Version A producing better user satisfaction (7.2) and adoption rates (68%) than Version B (6.8, 62%). Furthermore, consumers engaging with Features A and C reported the greatest adoption rates (80%) and satisfaction (8.1), indicating that certain features, particularly when paired, have a significant influence on user pleasure. Extended training times resulted in higher user satisfaction and adoption rates of the technology; the 6-hour training group had the greatest adoption rate (84%), and the highest satisfaction (8.3%). Furthermore, user age demographics have a substantial impact on adoption and happiness; young adults have the greatest adoption rate (70%) and contentment (7.6). These results highlight the necessity of developing smart home technologies that are appropriate for various age groups, as well as the significance of feature customization, thorough training, and user-centric design in improving user satisfaction and encouraging technology adoption. Introduction |
| Databáze: | Directory of Open Access Journals |
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