Factors Affecting Users’ Acceptance of E-Billing System in Surakarta Tax Office

Autor:	Rino Ardhian Nugroho, Arlyn Dewi Susilowati, Okki Chandra Ambarwati, Arum Pratiwi
Jazyk:	angličtina
Rok vydání:	2018
Předmět:	user acceptance e-billing system unified theory of acceptance and use of technology (utaut) partial least square-structural equation modelling (plssem) Technology Engineering (General). Civil engineering (General) TA1-2040 Science
Zdroj:	ComTech, Vol 9, Iss 1, Pp 37-42 (2018)
Druh dokumentu:	article
ISSN:	2087-1244 2476-907X
DOI:	10.21512/comtech.v9i1.4621
Popis:	This research aimed to analyze factors that affected the acceptance of e-billing system of Surakarta tax office with Unified Theory of Acceptance and Use of Technology (UTAUT) model. The survey was done on electronic billing (e-billing) system users in Surakarta. Partial Least Square-Structural Equation Modelling (PLSSEM) was used to analyze the users’ intention in adopting e-billing system. The result indicates that two UTAUT variables (performance expectancy and social influence) affect the system usage significantly. Meanwhile, the other variables like effort expectancy and facilitating conditions do not affect e-billing system adoption in Indonesia.
Databáze:	Directory of Open Access Journals
Externí odkaz:	https://doaj.org/article/9896314800de47ddb56775ff204b6b17 Zobrazit plný text záznamu View record in DOAJ