Innovative approaches to the quality management of information services

Autor: V. N. Markova
Jazyk: ruština
Rok vydání: 2013
Předmět:
Zdroj: Библиосфера, Vol 0, Iss 4, Pp 49-52 (2013)
Druh dokumentu: article
ISSN: 1815-3186
2712-7931
Popis: The changes in the state and social and economic sphere influencing the essence of library as social institute – mutual relations between libraries and society are considered. Main innovative approaches to quality management of information services, corresponding to modern tasks and functions of library activities are characterized. Application of the approaches described in practice will allow managing the quality of library services more effectively.
Databáze: Directory of Open Access Journals