Application of data envelopment analysis to IT project evaluation, with special emphasis on the choice of inputs and outputs in the context of the organization in question

Autor: B. Gładysz, D. Despotis, D. Kuchta
Jazyk: angličtina
Rok vydání: 2024
Předmět:
Zdroj: Journal of Information and Telecommunication, Vol 8, Iss 3, Pp 301-314 (2024)
Druh dokumentu: article
ISSN: 24751839
2475-1847
2475-1839
DOI: 10.1080/24751839.2023.2286764
Popis: Data Envelopment Analysis is applied to a sample of IT projects. The application is based on a discussion concerning the choice of inputs and outputs in the case when the units being evaluated are projects. This discussion takes into account various understandings of project success and thus project desired outputs, as well as the ambiguity and a strong situation dependence concerning the choice of project inputs, understood as variables that should be minimized. The sample consists of over 80 IT projects implemented in Poland. The applied DEA model has permitted to identify the projects that clearly stand out from the rest of the sample as less efficient. Their analysis made it possible to draw conclusions on the choice of inputs and outputs. A set of indications on the context-specific choice of inputs and outputs were formulated.
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