MANAGING PORTFOLIO OF CUSTOMER RELATIONSHIPS IN KNOWLEDGE-INTENSIVE SERVICES
Autor: | M. Orlova, S. Silina |
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Jazyk: | English<br />Russian |
Rok vydání: | 2016 |
Předmět: | |
Zdroj: | Вестник университета, Vol 0, Iss 7-8, Pp 240-246 (2016) |
Druh dokumentu: | article |
ISSN: | 1816-4277 2686-8415 |
Popis: | A study of application of project-oriented approach to managing customer relationships in knowledge-intensive projects. The determining role of managing “portfolio of customer relationships” in achieving competitive advantage in contemporary market environment for the sector of knowledge-intensive services is proved. The methods of marketing management of “portfolio of customer relationships” in project-oriented organizations are proposed. |
Databáze: | Directory of Open Access Journals |
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