MANAGING PORTFOLIO OF CUSTOMER RELATIONSHIPS IN KNOWLEDGE-INTENSIVE SERVICES

Autor: M. Orlova, S. Silina
Jazyk: English<br />Russian
Rok vydání: 2016
Předmět:
Zdroj: Вестник университета, Vol 0, Iss 7-8, Pp 240-246 (2016)
Druh dokumentu: article
ISSN: 1816-4277
2686-8415
Popis: A study of application of project-oriented approach to managing customer relationships in knowledge-intensive projects. The determining role of managing “portfolio of customer relationships” in achieving competitive advantage in contemporary market environment for the sector of knowledge-intensive services is proved. The methods of marketing management of “portfolio of customer relationships” in project-oriented organizations are proposed.
Databáze: Directory of Open Access Journals