Improving Provision of Preanesthetic Information Through Use of the Digital Conversational Agent 'MyAnesth': Prospective Observational Trial

Autor: Ferré, Fabrice, Boeschlin, Nicolas, Bastiani, Bruno, Castel, Adeline, Ferrier, Anne, Bosch, Laetitia, Muscari, Fabrice, Kurrek, Matt, Fourcade, Olivier, Piau, Antoine, Minville, Vincent
Jazyk: angličtina
Rok vydání: 2020
Předmět:
Zdroj: Journal of Medical Internet Research, Vol 22, Iss 12, p e20455 (2020)
Druh dokumentu: article
ISSN: 1438-8871
DOI: 10.2196/20455
Popis: BackgroundDue to time limitations, the preanesthetic consultation (PAC) is not the best time for patients to integrate information specific to their perioperative care pathway. ObjectiveThe main objectives of this study were to evaluate the effectiveness of a digital companion on patients' knowledge of anesthesia and their satisfaction after real-life implementation. MethodsWe conducted a prospective, monocentric, comparative study using a before-and-after design. In phase 1, a 9-item self-reported anesthesia knowledge test (Delphi method) was administered to patients before and after their PAC (control group: PAC group). In phase 2, the study was repeated immediately after the implementation of a digital conversational agent, MyAnesth (@+PAC group). Patients’ satisfaction and their representations for anesthesia were also assessed using a Likert scale and the Abric method of hierarchized evocation. ResultsA total of 600 tests were distributed; 205 patients and 98 patients were included in the PAC group and @+PAC group, respectively. Demographic characteristics and mean scores on the 9-point preinformation test (PAC group: 4.2 points, 95% CI 3.9-4.4; @+PAC: 4.3 points, 95% CI 4-4.7; P=.37) were similar in the two groups. The mean score after receiving information was better in the @+PAC group than in the PAC group (6.1 points, 95% CI 5.8-6.4 points versus 5.2 points, 95% CI 5.0-5.4 points, respectively; P
Databáze: Directory of Open Access Journals
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