Job burnout and quiet quitting in Vietnamese banking sector: the moderation effect of optimism
| Autor: | Pham Thu Trang, Nguyen Thi Thu Trang |
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| Jazyk: | angličtina |
| Rok vydání: | 2024 |
| Předmět: | |
| Zdroj: | Cogent Business & Management, Vol 11, Iss 1 (2024) |
| Druh dokumentu: | article |
| ISSN: | 23311975 2331-1975 |
| DOI: | 10.1080/23311975.2024.2371549 |
| Popis: | While the connection between job burnout and quiet quitting is evident, the inhibitor underlying this relationship remains elusive. This research explores the moderating effect of optimism – a personal resource on the relationship between job burnout and quiet quitting. This study utilized a survey method of 405 Vietnamese employees working in 19 Vietnamese banks and analyzed data using PLS-SEM via Smart PLS 4.0. The results reveal that three dimensions of job burnout, namely personal burnout, work-related burnout, and client-related burnout, positively impact quiet quitting. In addition, optimism negatively moderates the links between personal burnout and work-related burnout with quiet quitting. Unexpectedly, optimism does not moderate the linkage between client-related burnout and quiet quitting. These results offer practical implications for human resource practices within Vietnamese banks. |
| Databáze: | Directory of Open Access Journals |
| Externí odkaz: |
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