Improving ATM User Interface (UI) of Pakistani Banks Using Keystroke Level Modelling (KLM)

Autor: Waseem Uddin Shaikh, Muhammad Asim Ali
Jazyk: angličtina
Rok vydání: 2016
Předmět:
Zdroj: JISR on Computing, Vol 14, Iss 2 (2016)
Druh dokumentu: article
ISSN: 2412-0448
1998-4154
DOI: 10.31645/jisrc/(2016).14.2.0002
Popis: The ATM connotes as Automated Teller Machine or Cash Machine. This machine has earned its currency on a larger scale in our modern society. However, unfortunately, most users have met bad experiences. For instance, reinserting the ATM card to continue to other transaction, slow transactions and navigation menu options are not allied that create complexity for users and this is because of its outdated design and user interface. In this paper, we investigate some existing Pakistani bank ATM navigation menus and propose the 'Pak ATM' as a new approach.
Databáze: Directory of Open Access Journals