Wielokryterialna ewaluacja systemu klasy BI dla MŚP oparta na podejściu BI Scorecard Framework

Autor: Mirosław Dyczkowski, Jerzy Korczak, Helena Dudycz
Jazyk: English<br />Polish
Rok vydání: 2015
Předmět:
Zdroj: Problemy Zarządzania, Vol 13, Iss 2(52) t.1, Pp 136-149 (2015)
Druh dokumentu: article
ISSN: 1644-9584
2300-8792
DOI: 10.7172/1644-9584.52.11
Popis: The article presents an approach to evaluating the Business Intelligence (BI) systems applied to the InKoM project. The evaluation method is based on a scorecard framework, oriented towards Decision Support Systems (DSS) and DSS projects dedicated to managers of Small and Medium Enterprises (SME). To design the method, known existing commercial and non-commercial BI maturity models, usability standards, and scorecard frameworks have been analyzed and adapted to the SMEs area. Notably, the scorecard framework was extended to the new evaluation criteria associated with innovative knowledge-based functions created in the InKoM project, especially such as ontologies of economic and financial knowledge, and visual navigation and exploratory interface based on topic maps. The selected elements of the scorecard framework and usage in InKoM multi-criteria evaluation are illustrated and discussed in this paper.
Databáze: Directory of Open Access Journals