Inefficiency Among Non-Academic Staffs in Nigerian Tertiary Institutions: the Role of Training and Development
| Autor: | Bimbo Onaolapo Adejare, Gbemi Oladipo Olaore, Ekpenyong Ekpenyong Udofia, Temitayo Bosede Emola |
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| Jazyk: | angličtina |
| Rok vydání: | 2020 |
| Předmět: | |
| Zdroj: | Journal on Efficiency and Responsibility in Education and Science, Vol 13, Iss 2, Pp 56-66 (2020) |
| Druh dokumentu: | article |
| ISSN: | 2336-2375 1803-1617 |
| DOI: | 10.7160/eriesj.2020.130201 |
| Popis: | Inefficiency has been a major issue battling the service delivery of non-academic staff in most public universities in Nigeria and this has greatly affected the academic and research outlook of Nigerian universities. Interest in the study was to determine the extent to which induction, demonstration, on-the-job and formal training which are all elements of employee training and development enhance managerial efficiency by looking at employee productivity and quality of service delivery. The study adopts a convenience and stratified sampling technique to select 293 non-academic staffs in selected public universities in Nigeria and the analysis was carried out using the structural equation model (SEM). The results revealed that on-the-job training has a significant negative relationship with the quality of service delivery in Nigerian universities (t=-4.454), (p |
| Databáze: | Directory of Open Access Journals |
| Externí odkaz: |
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