Culture and Workplace Mediation

Autor: Francisco J. Medina, Jorge Cea Rodríguez, Jimena Ramírez-Marín
Jazyk: Spanish; Castilian
Rok vydání: 2017
Předmět:
Zdroj: Revista de Cultura de Paz, Vol 1, Iss 0, Pp 49-66 (2017)
Druh dokumentu: article
ISSN: 2631-2700
Popis: The analysis of conflict and mediation in the field of organizations is an area of great theoretical and applied interest. In organizations with a high demographic diversity, it is necessary to analyse these processes using a cultural aproach. In this article, we will study how culture influences the choice of the dispute resolution system, what dispute resolution strategy is used by the parties, and how the level of trust is perceived by the parties. Culture also affects what is important for the parties that have a dispute and the behaviors that are appropriate.
Databáze: Directory of Open Access Journals